HEAD-END SYSTEM

Connect every meter.

Zenium Head-End System connects smart meters and communication networks to utility operations — automating data acquisition, enabling secure remote operations and providing visibility across the metering network.

1M

Meter-point HES deployment

12M+

Simulated DLMS meters tested

Multi-vendor

Meter interoperability

Under 30 seconds

Critical tamper and alert reporting

ZENIUM HES

The connection layer for

smart metering.

Every smart-metering operation begins with a reliable connection to the meter.

Zenium HES connects diverse meter populations, acquires data at scale and enables utilities and AMISPs to manage meters and communication devices remotely. It keeps data, events and authorised commands moving securely between field infrastructure and enterprise systems.

Zenium HES

CORE CAPABILITIES

Connect, collect and control.

Connect across meter environments

Integrate different meter makes, communication technologies and deployment models through an open, interoperable Head-End System.

Acquire data reliably

Automate interval, scheduled and on-demand meter-data collection while identifying missing reads, failed communications and other data-acquisition exceptions.

Manage meters remotely

Configure devices, synchronise time, update firmware and execute authorised connect or disconnect commands from a central system. Configurable approval workflows provide additional control over sensitive operations.

Respond to events faster

Bring tamper alerts, power outages, restoration events, communication failures and other critical conditions to the attention of operational teams.

Zenium HES can report critical tamper and alert events in under 30 seconds, supporting faster investigation and response.

Monitor the network

Track meter connectivity, communication history, device health and data availability through operational dashboards and exception reports.

Protect data from the source

Secure meter data and operational commands through encryption, authentication, access controls, data-integrity checks and audit trails.

HES interoperability

INTEROPERABILITY

Built for mixed meter environments

Zenium HES is designed to work across multi-vendor smart-meter environments, helping utilities and AMISPs introduce different meters and communication devices without creating isolated systems.

The platform supports DLMS/COSEM environments, IS 15959 compatibility and standards-based integration with MDM, billing and other authorised utility systems.

Multi-vendor metersDLMS/COSEMIS 15959APIsCIM/XMLJSONIEC 61968

ARCHITECTURE AND DEPLOYMENT

Open, scalable and deployment-flexible

Built on a microservices-based, containerised architecture, Zenium HES can be deployed in cloud, on-premise or hybrid environments. Its distributed architecture supports growing meter populations and data volumes, while high availability, load balancing, failover and disaster recovery help maintain continuous operations.

Scalable

Expand meter populations and data volumes without redesigning the operating model.

Available

Support continuous operations through high availability, load balancing and failover.

Flexible

Deploy in cloud, on-premise or hybrid environments.

Secure

Protect meter data and commands through controlled access, encryption and auditability.

HES who it is for

WHO IT IS FOR

Built for the AMI ecosystem

Utilities

Gain a reliable operational view across smart-meter infrastructure.

AMISPs

Deploy a scalable and interoperable HES for large smart-metering programmes.

Meter manufacturers

Integrate different meter portfolios within a multi-vendor environment.

System integrators

Connect smart-meter infrastructure with MDM, billing and wider utility systems.

THE INTELLIGENCE FOUNDATION

From connected meters to energy intelligence

Zenium HES does more than collect meter readings. It creates the connected foundation required for trusted meter-data management, operational analytics and intelligent energy applications.

HES connects the infrastructure. MDM makes the data trustworthy. Analytics turns it into intelligence

Connect your smart-meter network with confidence.

Discover how Zenium HES can support your smart-metering programme.